Returns & Exchanges
At Vissla, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Whether it is a wetsuit that doesn't fit or a boardshort that isn't quite right, we are here to ensure your experience is seamless.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and choose between a refund or exchange to generate a prepaid shipping label and a return packing slip.
Pack and Ship
Securely pack your items in their original packaging, include the packing slip, and drop off the box at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing